Free delivery across Australia.

Straightforward delivery estimates and a fair process if your order is not right.

Delivery included

No delivery charge for Australian orders.

2-day handling

Orders are normally prepared within 2 business days.

5–7 day delivery

Estimated delivery within Australia after handling.

Delivery

We deliver across Australia with free delivery on every Australian order. Orders are normally handled within 2 business days, then delivered in an estimated 5–7 business days.

Delivery estimates may be affected by public holidays, carrier delays, remote locations, customs processing or events outside our reasonable control. Please check your delivery address carefully before placing an order.

Unused-product returns

You may request a return of an unused product within 14 days of receiving it. The product must be unopened, unused and in its original saleable packaging. The customer pays return postage for a change-of-mind return.

Please contact us before returning anything so we can provide instructions and identify your order.

Damaged or incorrect orders

If an item arrives damaged or your order is incorrect, contact us promptly with your order details and clear photographs where applicable. Depending on the circumstances, we will arrange a refund or replacement.

Australian Consumer Law

Nothing in this policy excludes or limits rights and remedies that cannot be excluded under the Australian Consumer Law. Consumer guarantees continue to apply.