Your information, handled with care.

Last updated: 28 August 2026

Information we collect

We may collect information you provide when you place an order, contact us or subscribe to updates, including your name, contact details, delivery and billing details, order information and communications with us.

How we use information

We may use your information to process and deliver orders, provide customer support, communicate important service information, improve our website and products, prevent fraud, meet legal obligations and send marketing communications only where you have actively consented. You may withdraw marketing consent at any time.

Payments, delivery and service providers

Payment details are processed by our payment provider and are not intended to be stored directly on this website. We may share necessary information with delivery and parcel-tracking providers, hosting, analytics, communications, payment and professional service providers that support our operations.

Order records

We retain order, customer, delivery and tracking records for fulfilment, customer service, reporting and legal obligations. Access to the order-management area is restricted to the business administrator.

Cookies and analytics

The store uses essential browser storage to operate features such as the cart and to remember your privacy choice. With your permission, we use Google Analytics 4 to understand visits, traffic sources, product views, cart activity, checkout starts and completed purchases. We do not intentionally send customer names, email addresses, delivery addresses or payment details to Google Analytics. You can decline optional analytics or change your choice using the Privacy choices control on the website.

Access, correction and questions

You may contact us to ask about personal information we hold about you, request correction, or raise a privacy concern. Email admin@evithi.com.